Warranty

Used Car Warranties For Peace Of Mind.

As part of our customer care programme, we’re proud to offer used car warranties from Warranty Solutions Group. These warranties cover a huge range of parts, and you’ll also get fantastic service and a huge range of other benefits for complete peace of mind.

Ask About Warranty
Warranty Solutions Group — warranty available with every used vehicle

What You Get

Three Levels Of Cover.

WSG warranties come in three levels — Platinum, Gold and Silver. Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components, while Silver is designed with the older or higher mileage vehicle in mind.

If you’d like to continue the protection for longer, please ask us about extending your cover.

Compare Cover Levels (PDF)

Your Questions

Warranty Questions, Answered.

What does my car warranty cover?

With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.

Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind.

Explore the three cover levels to find out more.

What’s not covered?

Naturally there are some parts and faults that just can’t be covered such as bodywork, trim, general maintenance and service items.

The Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.

Silver only lists the covered items so anything not shown is specifically excluded.

What happens if my car exceeds the age and mileage parameters?

The age and mileage parameters of WSG’s standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don’t worry – your cover simply continues for the remainder.

The exception is where you have the Platinum warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact the WSG claims team on 0800 060 8610 or via warrantysolutionsgroup.co.uk. They’ll need to provide an authorisation code to the garage for the repairs to be done.

Note: WSG won’t be able to pay for any repairs that are carried out without their authorisation.

What is a used car warranty?

A used car warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A used car warranty could save you thousands of pounds in repair costs.

Can my cover be upgraded or extended?

In most cases, your plan can be upgraded or extended around the start date, or renewed around the expiry date. If you’d like to continue the protection for longer, just ask us about extending your cover.

Do I need to use one of WSG’s garages?

In most cases, you’ll be able to choose whether you use the WSG car repairer network or your own garage. WSG work directly with hundreds of garages across the UK, which also means that they settle claims with them directly.

If you use your own, please bear in mind that there is a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case WSG will reimburse you once they’ve received the repair invoice and any documents requested.

Depending on the nature of the claim, your vehicle may need to be seen by a specialist. WSG also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.

Warranties are provided and administered by Warranty Solutions Group. Cover depends on the plan level and the vehicle — please ask us for the full terms for the car you’re interested in.

Get in Touch

Questions About Cover?

Tell us which car you’re interested in and we’ll talk you through the warranty options available with it.